True: Sincere mutual trust, genuine materials
TNJON Customer Service
Innovating Value for Customers
TNJON continues to increase investment in talent and technology, innovate and iterate, promote the research and development of new products and materials, and lay out industrial manufacturing. Its goal is to innovate value for customers, enterprises, and society.
LROND's customer service philosophy encompasses the entire industry service cycle from receiving orders to production and after-sales. Adhering to the unique corporate system culture of sincerity, honesty, trustworthiness, and righteousness, TNJON is committed to creating sustainable development for every employee and a pleasant long-term cooperative relationship with customers.
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Supply capacity
TNJON has three R&D and production bases in China
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Technical capabilities
TNJON has eight international brand joint venture technology research platforms worldwide
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Sales Services
TNJON sales network covers 130 countries and regions worldwide, with 2000 dealer partners
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Framework cooperation
TNJON provides customers with diversified payment methods, payment cycles, and other long-term cooperation frameworks
TNJON Customer Service
Truthfulness, sincerity, trustworthiness, and righteousness
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Sincerity: Made with care, meticulous and thoughtful
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Letter: High quality supply, safe delivery
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Meaning: Shared benefits and mutual growth
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TNJON's sincere and trustworthy system serves every customer!
TNJON big data service system
The digital industrial process is fast and precise, and digitization allows TNJON to provide convenient and efficient services to customers, improving efficiency and customer satisfaction.
Technical big data
TNJON has a large database of industry cooperative customers, providing technology matching and innovation for different materials and equipment applications
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Material Analysis&Cutting Services
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Equipment and machine speed
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Mature & Innovative Technology
Automated production line
TNJON has achieved 65% automation production line transformation in 2023, with a strict digital quality control management system to serve every customer.
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Data, drawing, and parameterization for each process
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Skilled Technology - Mass Production Products - Supply
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Innovative Technology - Customized Products - Supply
Customer service system
TNJON intelligent customer service system, covering online and offline branches, regional subsidiaries, and agent distributors, providing a fast response mechanism.
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Zero error in big data quality control
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Strategic cooperation brand express, door-to-door delivery
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One stop supply from product to technology
Door-to-door service
TNJON provides customers with thoughtful services such as on-site business negotiations, technical communication, product delivery, and on-site installation.
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Face to face communication
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Field technical analysis
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Product door-to-door delivery and installation
after-sale service
TNJON provides customers with after-sales repair and grinding services, including component replacement, blade sharpening, and reuse
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Upgrading old machines to new ones
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Blade grinding
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Component replacement
Framework Services
TNJON provides customers with diversified payment methods, payment cycles, and other long-term cooperation frameworks.
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Payment upon delivery
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Cash on delivery
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Periodic Payment
